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For a quarter of a century, the magical crossover of Square Enix and Disney has defined a generation of gamers. Now, the KINGDOM HEARTS 25th ANNIVERSARY EXHIBITION has been officially confirmed to run from Friday, February 5, 2027, to Sunday, April 4, 2027, at the prestigious Mori Arts Center Gallery in Tokyo. Located on the 52nd floor of the Roppongi Hills Mori Tower, this retrospective promises an emotional dive into Sora's journey, complete with Keyblade replicas, an immersive theater, and rare archival production material.
If you are an international traveler planning a Tokyo trip for early 2027, you need to know exactly how the Japanese ticketing system works. The exhibition enforces a strict, timed-entry reservation system across three highly specific ticket tiers. While the premium "Goods-bundled" ticket drops into lottery phase in October 2026, most inbound tourists will face massive hurdles securing it due to Japan's domestic phone verification laws. In this guide, we break down why the Advance Ticket tier is your safest bet, how to navigate the 2026/2027 pricing structure, and how to turn a 90-minute exhibition into a full-day Roppongi Hills itinerary.
What You'll Get From This Guide
- Exact Dates & Venue Logistics: Confirmed hours and how to navigate the Mori Tower.
- The 3 Ticket Tiers Explained: A clear breakdown of prices (in ¥ and USD) and why the first-tier lottery is a trap for tourists.
- Inside the Exhibition: What to actually expect from the displays, immersive theater, and photo spots.
- Roppongi Integration: How to easily combine this with the Mori Art Museum and Tokyo City View without wasting money.
Confirmed Dates, Venue, and Operating Hours
The exhibition is hosted by Sony Music Solutions and will take place during late winter to early spring, overlapping slightly with the very beginning of Tokyo's cherry blossom season.
- Dates: Friday, February 5, 2027 – Sunday, April 4, 2027
- Venue: Mori Arts Center Gallery (52nd Floor, Roppongi Hills Mori Tower)
- Weekday Hours: 11:00 – 21:00 (Last entry at 20:00)
- Weekend/Holiday Hours: 10:00 – 20:00 (Last entry at 19:00)
- Important: Opening day, Friday February 5, 2027, officially uses the weekend/holiday hours and ticket prices, not the weekday rate — don't assume a Friday means cheaper weekday pricing.
- Organizer: Sony Music Solutions Inc. Cooperation: Walt Disney Japan Co., Ltd. and Square Enix Co., Ltd. Sponsor: Disney★JCB Card. Official contact: kh25th_info@sonymusic.co.jp.
Local Tip: Getting to the 52nd floor isn't as simple as walking into the lobby and pressing an elevator button. You must enter through the "Museum Cone," a dedicated glass structure on the 3rd floor of Roppongi Hills, which connects to the Tokyo Metro Hibiya Line (Exit 1C, a 3-minute walk directly into the complex). Budget at least 15 extra minutes just to navigate the sprawling Roppongi Hills complex and clear the 3rd-floor ticket checkpoint before riding the high-speed elevator up.
Ticket Breakdown: Navigating the 3 Tiers (And Why Tourists Should Wait)
Japan's event ticketing is notoriously rigid. ALL tickets for this exhibition require a timed-entry reservation (meaning you must select a specific date and time slot). You cannot just show up whenever you want.
There are three distinct ticket tiers. Let's look at the prices (USD conversions are approximate based on a ¥145 exchange rate for late 2026).
1. Goods-Bundled Ticket (Made-to-Order)
This ticket includes a limited-production, exhibition-exclusive piece of merchandise, sold through a single confirmed platform: e+ (イープラス).
- Adult: ¥6,700 (
$46.20 USD) Weekday / ¥7,000 ($48.27 USD) Weekend & Holiday - Child (Age 4 to Junior High): ¥5,300 (
$36.55 USD) Weekday / ¥5,600 ($38.62 USD) Weekend & Holiday - Sale Period: Lottery application runs October 8–12, 2026 at e+. First-come-first-served sales follow from October 16 to December 2, 2026, for all exhibition dates except the four dates below.
- Lottery-Only Dates: Because of expected crowds, February 5, 6, and 7, and March 28, 2027 are lottery-only for this ticket tier — you cannot buy a Goods-Bundled ticket for those four specific dates through the regular first-come sale at all. The only way in for those dates is winning the October 8–12 lottery, or grabbing one of the limited unpaid-lottery-cancellation slots e+ resells starting October 23, 2026 at 12:00.
- What's Included: A key-visual illustration ticket-style card plus a 12-character mini-card set, packaged with a memorial card holder (folded size roughly W265×H300mm, paper). The key-visual card carries a reproduction of series director Tetsuya Nomura's signature. Benefits are handed out at the venue only on your visit day — there is no mail-out option if you miss your slot.
The Tourist Trap: Overseas fans see "exclusive goods" and immediately try to enter the October 8-12 lottery. Do not do this unless you live in Japan. Japanese ticket lotteries sold through e+ strictly require a Japanese domestic address and a Japanese mobile phone number capable of receiving SMS verification to issue the digital ticket. If you win the lottery but cannot pass SMS verification on the app, you forfeit your ticket and your money. Unless you have a trusted resident friend acting as a proxy, skip this tier — unless you specifically want one of the four lottery-only dates above, in which case the lottery is your only route in regardless of nationality.
2. Advance Ticket (Best for Overseas Visitors)
This is the standard entry ticket purchased before the exhibition day.
- Adult: ¥3,200 (
$22.06 USD) Weekday / ¥3,500 ($24.13 USD) Weekend & Holiday - Child: ¥1,800 (
$12.41 USD) Weekday / ¥2,100 ($14.48 USD) Weekend & Holiday - Sale Period: December 3, 2026 – February 4, 2027.
Why it's best: By December 3, general sales will open on platforms that are traditionally more accommodating to foreign credit cards and web-browser-based QR code tickets. Mark your calendar for December 3 to secure your ideal time slot, as weekends will sell out fast.
3. Same-Day Ticket (At the Venue)
Purchased on the day of attendance, subject entirely to remaining time-slot availability.
- Adult: ¥3,600 (
$24.82 USD) Weekday / ¥3,900 ($26.89 USD) Weekend & Holiday - Child: ¥2,000 (
$13.79 USD) Weekday / ¥2,300 ($15.86 USD) Weekend & Holiday
2026-2027 Ticket Price Comparison Table
| Ticket Tier | Adult (Weekday) | Adult (Weekend/Hol) | Child (Weekday) | Child (Weekend/Hol) | Availability Window |
|---|---|---|---|---|---|
| 1. Goods-Bundled | ¥6,700 (~$46.20) | ¥7,000 (~$48.27) | ¥5,300 (~$36.55) | ¥5,600 (~$38.62) | Oct 8 - Dec 2, 2026 |
| 2. Advance Entry | ¥3,200 (~$22.06) | ¥3,500 (~$24.13) | ¥1,800 (~$12.41) | ¥2,100 (~$14.48) | Dec 3, 2026 - Feb 4, 2027 |
| 3. Same-Day | ¥3,600 (~$24.82) | ¥3,900 (~$26.89) | ¥2,000 (~$13.79) | ¥2,300 (~$15.86) | Feb 5 - Apr 4, 2027 (If available) |
What to Expect Inside the 25th Anniversary Exhibition
The official exhibition site confirms the core attractions: photo spots recreating memorable scenes, Keyblade replica displays, archival material displays, an immersive theater, and original exhibition-exclusive goods for sale. The exhibition covers the entire mainline saga — the original KINGDOM HEARTS, KINGDOM HEARTS II, and KINGDOM HEARTS III — plus numerous spin-off titles, and it explicitly references the upcoming KINGDOM HEARTS IV as a forward-looking coda.
The Immersive Theater Japanese pop-culture exhibitions excel at video projection mapping. Expect a highly emotional, multi-screen theater experience recapping the Dark Seeker Saga and beyond.
Keyblade Replica Displays & Archival Material Life-sized Keyblades will be mounted alongside original design documents, storyboards, and concept art by Tetsuya Nomura. Note that in Japanese exhibitions, "Archival Material" zones are almost always strictly no photography.
Photo Spots To balance the strict photo bans in the concept art areas, there will be designated life-sized photo spots recreating famous scenes from the Kingdom Hearts series (think Destiny Islands, Traverse Town, or the Station of Awakening). The official site notes these photo spot displays may be changed/rotated during the run, so a repeat visit later in the Feb 5 – Apr 4 window could show different scenes than opening week.
Entry Gifts: One Per Ticket, in Three Rotating Phases
Separate from the Goods-Bundled ticket's card set above, every ticket (any tier) gets one entry gift, handed out at the venue only — no mail-out, and no exchange/return except for defective items:
- Phase 1 (Feb 5 – 24, 2027): A random key-visual sticker, one of 12 possible designs.
- Phase 2 (Feb 25 – Mar 16, 2027): Design to be announced later by the official site.
- Phase 3 (Mar 17 – Apr 4, 2027): Design to be announced later by the official site.
If you miss your reserved date/time entirely, you also lose that phase's entry gift — the official rules are explicit that there are no refunds or substitute gifts for a missed visit.
Exhibition-Exclusive Merchandise (Official Shop Rules) The shop sits at the absolute end of the exhibition route — you cannot enter it before walking the exhibition, and once you leave the shop you cannot go back into either the shop or the exhibition. A few official rules worth knowing before you go: entry to the shop is first-come, not guaranteed just because you hold a ticket; stock is set per day and can sell out, though the site says unsold/restocked items return the next opening day; only ticket holders can buy — companions and accompanying children without their own ticket cannot purchase, even if they entered alongside a ticketed guardian; each visit allows exactly one checkout per person, with per-item purchase limits; and resale of exhibition merchandise is strictly banned, with the organizer able to refuse entry if resale intent is suspected. If you completely miss out on tickets, you can still grab standard series merchandise on Amazon Japan. (Support our site by using our affiliate link: Search for Kingdom Hearts gear on Amazon Japan)
Important Visitor Rules You Must Follow
The official site's rules are stricter than a typical Western museum. Key points for international visitors, straight from the organizer's own notes:
- No re-entry, anywhere. Once you leave the 52nd floor of Mori Tower, or once you leave the exhibition area itself, you cannot go back in on the same ticket.
- Video recording is banned entirely — not just in "no-photo" zones. Still photography is generally allowed except in specifically marked restricted areas, but flash, selfie sticks, and tripods are prohibited everywhere, and live-streaming from inside the venue is also banned.
- No changing rooms or cloakroom exist, so the official site asks visitors to refrain from cosplay.
- No food, drink, smoking, or restrooms inside the exhibition area — use the facilities before you go through the ticket exchange.
- Large luggage (carry-ons, suitcases) is not allowed inside — use the coin lockers on the 52nd floor. Backpacks are fine but should be worn on your front, not your back, to avoid bumping the displays.
- Mori Art Museum and Tokyo City View are separate, extra-cost attractions — your KH exhibition ticket does not cover either of them (see the itinerary section below for combining a visit).
- Children/age rules: kids up to elementary-school age need an accompanying guardian aged 18+ (children under 4 enter free); junior-high-school-age visitors must show a student ID at entry.
- Accessibility: a visitor with a physical/intellectual/mental disability handbook (or equivalent certificates like Hibakusha health handbook) may bring one companion in free as a caregiver — but that companion doesn't receive an entry gift and cannot shop at the official store.
- Absolutely no ticket resale. The organizer takes zero responsibility for trouble from illegitimately obtained tickets and will refuse entry (with no refund) if a resold/fraudulent ticket is detected.
- No pets except trained service animals (guide, hearing, or mobility-assistance dogs).
- Photos/video of the crowd may be taken by the organizer, partners, or accredited press for promotional use — by entering, you're considered to have consented to this (ask staff if you'd rather not be filmed).
- The organizer explicitly disclaims responsibility for theft, lost items, or any trading/buying/selling of exhibition-related goods that happens on-site or nearby — look after your own belongings.
